English speaking Customer Support Operator

What will you be doing?

• Helping us to develop our Customer Experience by providing excellent customer service in voice and writing.
• Guiding our customers to make the right order decisions.
• Clarifying the status of orders
• Processing complaints
• Various inbound services
• We have a well -built process, there are templates and horseshoes, you will always know what to do

What should you bring with you?

• advanced English skills C1/C2 (speaking and grammar);
• call-center previous work experience is an advantage;
• basic PC user;
• vigilance, attention to details, team-work skills;
• ambition to acquire learning skills;
• target-oriented person.

What can we offer:

• Full time (40h a week)
• Monday-Saturday 9:00am - 22:30pm (8h)
• 2 days a week days off
• Work location: Chișinău, Balti office/remotely
• Competitive salary based on your professional experience
• International career in a multicultural environment with lots of opportunities to grow
• Professional growth - 650 e-courses focusing on Leadership and different soft skills
• Free company events and activities
• Free English and German language classes
• Annual vacation of 28 calendar days + a day off on a birthday
• Fruit days.

Send your CV to hr@atd.md