21 ani
Feminin
Bălți
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".
Despre mine
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
- HTML
- CSS and SCSS, Bootstrap 5
- Adobe XD, Photoshop, Figma
- Basic JavaScript
- Atlassian products
- CRM knowledge
- Ticketing Systems knowledge
- Customer Support
- QA basics
Experiența profesională
August 2022 - Noiembrie 2023
1 an 4 luni
Game Technical Support Specialist
Game Insight
Peste hotare
- Implemented feedback mechanisms to gather valuable
insights from clients, resulting in continuous service improvement.
- Assisted in the development of internal knowledge base articles to expedite issue resolution for both peers and customers.
- Reduced response time with effective communication skills, ensuring customers received prompt assistance.
- Developed comprehensive knowledge of company's products and services to provide accurate solutions to client inquiries.
- Managed high-volume ticket queues while maintaining exceptional levels of customer service and satisfaction.
- Documented all client interactions thoroughly in the incident management system, allowing for efficient tracking of recurring issues and trends.
Iunie 2020 - Septembrie 2021
1 an 4 luni
Sales Agent
Imex Group
Bălți
- Selling products and services using solid arguments to prospective customers
- Performing cost-benefit analyses of existing and potential customers
- Maintaining positive business relationships to ensure future sales
- Increased the volume of sales
- Attracted regular customers
- Received the best result among agents, working in a low-income area
Limbi
Română Fluent
Rusă Fluent
Engleză Mediu
Franceză Mediu
Studii: Medii de specialitate
Absolvit în: 2024
Colegiul Pedagogic "Ion Creangă" din cadrul Universității de Stat Alecu Russo din Bălți
Specialitatea: Învățământ primar
Cursuri, training-uri
Absolvit în: 2024
Math Prep: College & Work Ready
Organizator: University of North Texas
Preferințe pentru job
Programul de muncă
Flexibil
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".